Policies
Refund & Return Policy
At Paripurnam, we are committed to delivering products that meet high quality and safety standards. In the unlikely event that you receive a damaged, defective, expired, or incorrect product, we are here to help with a smooth refund or replacement process.
1 Eligibility for Refund or Replacement
You can request a refund or replacement if any of the following conditions apply:
- check_circleThe product was damaged during transit.
- check_circleThe product is defective or expired.
- check_circleYou received a different product than what you ordered.
Replacements for damaged or defective products are dispatched within 5–7 business days.
2 How to Raise a Refund or Replacement Request
To initiate your request, please follow these steps:
- 1 Email us at paripurnamenterprises@gmail.com within 48 hours of receiving your order.
- 2 Include your order number and clear photos of the damaged/defective product and its packaging.
- 3 Once we verify the issue, your refund will be processed and credited to your original payment method within 7–10 business days.
3 Refund Method
- infoRefunds are issued only to the same payment method used at checkout.
- infoThe time taken for the amount to reflect may vary depending on your bank or payment provider.
4 Non-Refundable Items
Refunds/replacements are not applicable in the following cases:
- cancelProducts that have been opened or used (unless found damaged or defective).
- cancelRequests raised after 48 hours of delivery.
- cancelClaims submitted without photographic proof of damage.
Contact Us
For any questions or assistance regarding refunds or replacements, reach us at:
We're always here to help ensure your shopping experience with Paripurnam remains smooth and satisfying.